A LITTLE ABOUT OSHIHUB.

Frequently Asked Questions

What is included with my bag?

Included inserts, pins, keychains, and personalization depend on the product and the variation you select. The product description lists the details.

How do I add personalization?

Select your options and enter your text or design notes on the product page. For artwork, email kurakura9292@gmail.com after ordering and include your order number. We confirm custom details before production.

How long will my order take?

Processing time varies by product. Handmade and made-to-order designs require production time before dispatch. Delivery estimates start after shipment.

Where do you ship?

Enter your destination in the cart or checkout to see available shipping. If a rate is unavailable, contact us for a quote.

Can I return an item?

Contact us within 30 days of delivery to request a return for an unused standard item. Personalized items may have different return eligibility. Contact us promptly about damage, defects, or an incorrect item. See our Returns and Refunds policy.

How can I track an order?

Tracking details are provided after dispatch when tracking is available. For help, email your order number to kurakura9292@gmail.com.