Shipping & Returns
Shipping & Returns
📦 Shipping
Where do you ship?
We ship to many destinations internationally, including the United States, Canada, Europe, and other supported destinations.
How long does delivery take?
| Region | Estimated Delivery |
|---|---|
| United States | 7–14 business days |
| Canada | 7–14 business days |
| Europe | 7–14 business days |
| Other supported destinations | 14–21 business days |
Delivery times are estimates after shipment and may vary because of carrier schedules, customs processing, weather, or other factors outside our control.
How do I track my order?
When tracking is available, you’ll receive a shipping confirmation email with your tracking number after dispatch. You can also visit our Track My Order page for guidance.
Are there customs or import fees?
International orders may be subject to customs duties or import taxes depending on the destination. These charges are the responsibility of the recipient and are not included in the product price or shipping rate.
🔄 Returns & Exchanges
What is your return policy?
You may request a return within 30 days after receiving your item. To be eligible, the item must meet the conditions in our Refund Policy, including being unused and in its original condition and packaging.
What items are not eligible for return?
- Custom or personalized items, including custom pins and keychains
- Certain sale items or gift cards
- Items showing signs of use or damage caused after delivery
Customers in the European Union also retain applicable statutory cancellation rights, including the 14-day cooling-off period described in our Refund Policy.
How do I start a return?
Please contact us with your order number and reason for return before sending anything back. We’ll provide return instructions if the request is accepted.
When will I receive my refund?
If your refund is approved after inspection, it will be sent to your original payment method within 10 business days. Your bank or card issuer may need additional time to post the refund.
Have more questions? Contact us — we’re happy to help.