A LITTLE ABOUT OSHIHUB.

Returns and Refunds

For a standard, non-personalized item, contact us within 30 days after delivery to request a return. Items should be unused and in their original condition, with any tags and packaging. Include your order number and proof of purchase.

Request a return

Email kurakura9292@gmail.com before sending anything back. We will confirm eligibility, the return address, instructions, and applicable return shipping arrangements. Use the address we provide for your specific order.

Personalized and custom items

Items made to your specifications or personalized for you may be excluded from change-of-mind returns where permitted by applicable law. This does not affect your rights if an item is defective, damaged, or incorrectly supplied.

Damage or an incorrect item

Contact us promptly with your order number and clear photos so we can assess the issue and arrange an appropriate remedy.

Refunds

We will notify you when a return or refund is approved. Approved refunds go to the original payment method. Processing time depends on your payment provider. Mandatory consumer rights remain applicable.