Shipping policy
Order Processing
Processing times may vary depending on the item and order. Once your order has been shipped, any available tracking information will be sent to the email address provided at checkout.
Estimated Delivery Times
The following are estimated delivery times after shipment. These are estimates only and are not guaranteed. Actual delivery times may vary due to carrier schedules, customs processing, or other factors outside our control.
| Destination | Estimated Delivery |
|---|---|
| United States | 7–14 business days |
| Canada | 7–14 business days |
| Europe | 7–14 business days |
| Other supported destinations | 14–21 business days |
Business days exclude weekends and public holidays.
Shipping Costs
Shipping rates are calculated at checkout based on your destination.
| Destination | Shipping Rate |
|---|---|
| United States | $4.90 |
| Canada | $4.90 |
| Europe | $4.90 |
| Australia | $8.90 |
| Other supported destinations | Rate displayed at checkout |
Free Shipping
Free shipping is automatically applied to eligible orders of $79 or more where shipping is available. No discount code is required.
Tracking
When tracking is available for your shipment, tracking details will be sent to the email address provided at checkout. Please allow some time for carrier tracking information to update after dispatch.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. OshiHub is not responsible for delays or non-delivery resulting from an incorrect or incomplete address provided at checkout.
Delays
Delivery estimates are not guaranteed. Delays may occur due to high order volumes, carrier disruptions, weather conditions, or customs processing. We appreciate your patience and will do our best to keep you informed.
Customs & Import Duties (International Orders)
International shipments may be subject to customs inspection and import duties or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. OshiHub has no control over customs processes or any associated fees. We recommend checking with your local customs authority if you have questions about potential import charges before placing your order.
Contact Us
If you have questions about your shipment, please visit our Contact page to get in touch with us.